Supply Chain Trustees Inc. reconnaît l’importance de renforcer la gouvernance dans la protection des informations personnelles que nous détenons. La présente politique de confidentialité vise à vous fournir des informations claires sur les types de renseignements personnels que nous recueillons, la façon dont nous les utilisons, les personnes à qui nous les divulguons, ainsi que les objectifs et les raisons de cette collecte, de cette utilisation et de cette divulgation. Nous souhaitons vous informer de vos droits concernant votre vie privée et sa protection.
1. DÉFINITIONS
Les informations personnelles désignent les informations relatives à une personne qui permettent de l’identifier. Elles sont confidentielles et, sauf exception, ne peuvent être divulguées sans le consentement de la personne concernée. Dans le cadre de gouvernance, sauf indication contraire du contexte, les termes suivants sont définis comme suit :
- Anonymiser ou généraliser les informations personnelles: Le processus par lequel les informations sur une personne deviennent telles qu’il n’est plus possible de l’identifier directement ou indirectement.
- Consentement: L’autorisation donnée par l’individu qui possède les informations personnelles de collecter et d’utiliser ses données personnelles. Le consentement doit être explicite, libre, éclairé, spécifique et la durée de son utilisation doit être clairement définie.
- Informations personnelles sensibles: Les informations personnelles sont considérées comme sensibles lorsque, de par leur nature ou le contexte de leur utilisation ou de leur divulgation, elles suscitent de fortes attentes en matière de respect de la vie privée. Il s’agit notamment des informations médicales, biométriques, génétiques ou financières, ainsi que des données relatives à l’orientation sexuelle, aux croyances religieuses ou à l’origine ethnique.
- Tiers: Toute personne physique ou morale externe à Supply Chain Trustees Inc. qui ne fait pas partie de notre communauté de clients ou de notre personnel. Les tiers peuvent être des centres de recherche, des fournisseurs, des sous-traitants, des partenaires, des consultants, des organisations externes, etc.
2. CHAMP D’APPLICATION
La présente politique de protection de la vie privée (ci-après dénommée « politique de protection de la vie privée »), en plus du cadre de gouvernance sur les informations personnelles, s’applique à toutes vos interactions avec nous. Cela inclut, entre autres, votre visite sur notre site web à l’adresse www.supplychaintrustees.com, vos différents abonnements à nos lettres d’information ou votre candidature à un emploi au sein de notre organisation.
Au sein de Supply Chain Trustees Inc, nous ne recueillons que les informations personnelles strictement nécessaires à l’accomplissement de nos missions. Nous prenons des mesures pour nous assurer que les informations personnelles que nous recueillons sont appropriées, pertinentes, non excessives et utilisées uniquement à des fins spécifiques.
Upon request, we also provide the individual concerned with additional information, including the personal information collected from them, the categories of persons who have access to this data within Supply Chain Trustees Inc., the duration of retention of this information, and the contact information of the person responsible for the protection of personal information.
3. COLLECTION AND USE OF PERSONAL INFORMATION
Supply Chain Trustees Inc. is committed to collecting only the personal information that is strictly necessary for its activities and to respect your privacy. The types of personal information we collect include:
- Contact Information: This may include your name, personal and/or professional email address, and phone number. We typically obtain this information directly from you, such as when you fill out our contact form to schedule a consultation with one of our consultants or apply for a position within our organization.
- Information from Surveys: When you register as a user on our platform or participate in our surveys, we may collect information such as your organization’s name, industry sector, company size, region, your job position, and other relevant information.
- Financial Information: The banking information we collect is primarily related to settling various invoices.
- Employment-Related Information: When you apply for a position within our organization, we may collect information about your work experience and education. This information is used in the recruitment process. We may also obtain personal information from third parties during reference checks or pre-employment background checks.
- Online Activity-Related Information: We may collect information such as IP addresses (and their associated locations) and pages visited on our website. This collection is typically done using cookies or similar technologies. We treat this information as personal data when applicable.
For the use of your personal information, we commit to using your personal information only for the purposes for which it was collected, as described in this section. However, there may be instances where we use your personal information for other purposes for which we will seek your prior consent.
4. PROTECTION OF PERSONAL INFORMATION
At Supply Chain Trustees Inc., we implement appropriate and reasonable security measures to protect personal information against loss, theft, unauthorized access, disclosure, copying, illegal use, or modification. Only members of our staff who have a legitimate need to access personal information as part of their job responsibilities are authorized to do so. Managers are responsible for supervising and implementing personal information protection policies within their respective teams.
All third parties who have access to the personal information held by Supply Chain Trustees Inc. are informed of our Policy, Management Framework, Governance Framework, as well as other applicable policies and processes to ensure the security and protection of personal information. All third parties are required to commit in writing to adhere to these policies, frameworks, processes, and applicable laws.
5. DISCLOSURE OF PERSONAL INFORMATION
Supply Chain Trustees Inc. may share personal information without the consent of the individual concerned when required by Law 25 or as part of legal investigations. Additionally, this information may be shared with internal staff who need it for their duties. When shared with third parties or service providers, contracts or written agreements are used to ensure the confidentiality and appropriate use of this data in accordance with our Governance Framework and applicable laws. Personal information may also be disclosed for research, studies, or statistical purposes, subject to conditions prescribed by Law 25, with appropriate record-keeping by the person responsible for the protection of personal information (PRP). Supply Chain Trustees Inc. may also share personal information with the valid consent of the individual concerned.
6. RETENTION AND DESTRUCTION OF PERSONAL INFORMATION
At Supply Chain Trustees Inc., we retain the personal information we hold for the period necessary to achieve the purposes for which it was collected, in accordance with our retention schedule, unless legal or regulatory authorization or requirements dictate otherwise.
As a general rule, once the objectives for which personal information was collected or used have been achieved, we proceed to its irreversible destruction or anonymization for use in public interest purposes.
7. REQUEST FOR ACCESS OR RECTIFICATION OF PERSONAL INFORMATION
- Request for Access to Personal Information: Every individual has the right to access their personal information held by Supply Chain Trustees Inc., except in cases provided by the Access to Information Act. To be valid, the request must be submitted in writing by the concerned individual or their authorized representative, providing proof of identity. The request must contain sufficiently precise details to be processed.
- Request for Rectification: If an individual discovers that their personal information in a file is inaccurate, incomplete, ambiguous, or collected, communicated, or stored in a manner unauthorized by the Access to Information Act, they may request rectification. This request must be submitted in writing by the individual concerned or their authorized representative, with precise details for processing. If the rectification request is accepted, Supply Chain Trustees Inc. will provide a copy of the changes made to the personal information or a certificate of its deletion, as appropriate.
8. COOKIES AND OTHER TECHNOLOGIES
We use cookies to collect certain technical information when you visit our website. This information does not directly identify you and is used to improve the website’s content and ease of access. This information may be stored on the servers of our service providers located outside of Ontario and Canada and may therefore be subject to the laws of those countries, including any laws permitting government authorities to access it. We use Google Analytics, which allows us to see information about user activities, including pages visited, sources, and time spent on our website. This information is anonymized and presented in numerical form, meaning it cannot be used to identify the user. You can disable the use of Google Analytics by visiting the Google Analytics opt-out page.
9. IMPORTANT NOTES
All staff members, service providers, and third parties are required to comply with this policy starting in January 2025. However, we reserve the right to periodically update and revise this policy to reflect legislative, regulatory, or organizational developments concerning the protection of personal information.
If you have any questions or comments about how we manage your personal information, please feel free to contact our personal information protection officer at the following address: info@supplychaintrustees.com.